Major in Medical Assisting (MASG) Diploma in Applied Science – 52 Semester Hours

The Medical Assisting Diploma in Applied Science program prepares graduates to assist other health care professionals in offices and/or other medical settings and perform delegated administrative and clinical duties in accordance with respective federal and state laws governing such actions, activities, and ethical standards.

Upon successful completion of the Medical Assisting program, the graduate is eligible to take the Certification exam as a RMA (Registered Medical Assistant-American Medical Technologists) and/or as a CMA (AAMA), (Certified Medical Assistant- American Association of Medical Assistants). Note: Certification examination eligibility may be denied to applicants with criminal convictions.

The Central Carolina Technical College Medical Assisting Diploma program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Medical Assisting Education Review Board (MAERB), Commission on Accreditation of Allied Health Education Programs, 9355 – 113th St. N, #7709, Seminole, FL 33775

The Central Carolina Technical College Medical Assisting Diploma program has had the following outcomes:

• Program completion/retention rate of 95% for the August 2019 admission cohort.
• Job placement rate of 85% for the August 2019 graduates.
• Medical assisting national certification examination passage rate of 94% for the August 2019 graduates.

Program Goals

The Central Carolina Technical College Medical Assisting Diploma program employs the following core indicators as measures of the effectiveness of the program:

1. The educational program will meet or exceed the standards of Central Carolina Technical College, SBTCE, SACSCOC, Commission on Accreditation of Allied Health Education Programs (CAAHEP) on recommendation of the Medical Assisting Education Review Board (MAERB).
2. To prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains.
3. 70 percent of those entering the program will graduate at the end of one and one half times the program length.
4. 70 percent of graduates will be employed in the field or continue in an educational program within 6-9 months of graduation.
5. 80 percent of graduates will rate the overall program as satisfactory.
6. 80 percent of employers will rate the graduate of the program as satisfactory.
7. 70 percent of graduates will pass the credentialing examination Certified Medical Assistant-CMA (AAMA) (American Association of Medical Assistants) and/or Registered Medical Assistant-RMA (American Medical Technologists) the first time taken.
8. 50 percent of Medical Assisting graduates will participate in national credentialing examinations: Certified Medical Assistant-CMA (AAMA) (American Association of Medical Assistants) and/or Registered Medical Assistant-RMA (American Medical Technologists).

Program Student Learning Outcomes

At the completion of the Medical Assisting program, graduates will be able to:

1. Practice safe examination room techniques and laboratory procedures commonly used in physician’s office and ambulatory facilities in compliance with regulatory agencies. (Success Measurement: Satisfactory Practicum Evaluation of Student-MED 156)
2. Demonstrate the principles of pharmacology, drug therapy, and safe administration of medication. (Success Measurement: Successful Competency Assessments of Medication Administration-MED 114 and Satisfactory Practicum Evaluation of Student-MED 156)
3. Communicate effectively and accurately, demonstrating respect for individual diversity while adapting for individual’s understanding. (Success Measurement: Successful Competency Assessments of Communication-MED 114, MED 115 & Satisfactory Practicum Evaluation of Student-MED 156)
4. Provide effective and accurate education to patients regarding their prescribed plan of care. (Success Measurement: Successful Competency Assessments of Communication-MED 114 & Satisfactory Practicum Evaluation of Student-MED 156)
5. Perform medical office administrative duties, manage patient/electronic health records, complete medical forms, transmitting information utilizing medical office software/equipment. (Success Measurement: Successful Competency Assessments of Administrative Skills-MED 107 & Satisfactory Practicum Evaluation of Student-MED 156)
6. Employ the principles and practices of basic financial procedures, billing procedures and medical office management. (Success Measurement: Successful Competency Assessments of Basic Practice Finances-MED 107 & Satisfactory Practicum Evaluation of Student-MED 156)
7. Provide safe and appropriate assistance to patients regarding signs, symptoms, diagnosis, treatment and prevention of common diseases in the medical office. (Success Measurement: Satisfactory Practicum Evaluation of Student-MED 156)
8. Demonstrate professional and ethical behaviors appropriate for professional and academic settings while performing administrative and clinical skills in simulated and medical facility environments. (Success Measurement: Successful Competency Assessments-MED 107, MED 115 & Satisfactory Practicum Evaluation of Student-MED 156)

Admission Requirements

• Students must meet the general admission requirements and graduation requirements for all Health Sciences students listed at the beginning of the Health Sciences program section of this catalog.
• Students must be graduates of an accredited high school or possess a General Education Development (GED) certificate.
• The Central Carolina Technical College registrar must have receipt of all official transcripts (including high school and all regionally accredited institutions for desired course transfer).
• Completion and grade of “C” or higher in AHS 102 (Medical Terminology).
• Completion and grade of “C” or higher in BIO 112 (Basic Anatomy and Physiology).
• Completion and grade of “C” or higher in CPT 101 (Introduction to Computers).
• Completion and grade of “C” or higher in ENG 101 (English Composition I) or ENG 155 ( Communications I).
• Completion and grade of “C” or higher in MAT 155 (Contemporary Mathematics).
• Qualified Applicants must submit completed physical examination forms provided by the Health Sciences Division and proof of up-to-date vaccination by the designated deadline.
• Qualified applicants must submit results of annual tuberculin skin test (TST) and current BLS (Basic Life Support – Provider) by the American Heart Association. Online BLS (Basic Life Support – Provider) certification/recertification will not be accepted.
• Students must submit information and fees for background checks and toxicology screenings by the designated deadline conducted through a facility selected by the College.
• Medical Assisting courses have a limited enrollment and students are admitted annually. For entrance into the Medical Assisting courses, students must complete the Medical Assisting Diploma program Admission Eligibility Verification and Application form with the Medical Assisting Program Manager.
• Applications will be accepted into the Medical Assisting courses until the Friday before classes begin.

Progression Standards – After Program Entry

Failure to meet progression standards results in suspension from the program.

• After admission, students must maintain a minimum 2.0 program GPA on program curriculum courses at Central Carolina Technical College in order to progress.
• Must earn a minimum of a “C” or higher in each required curriculum course for the program. Students may retake courses completed with less than a “C” one time only.
• Must successfully complete all components of a course (theory, clinical, drug calculation proficiency) in order to pass the course. Students who fail to complete a component will receive a grade of “F” for the course regardless of the time in the semester and are not eligible to receive a “W” or “WA” through the withdrawal process.
• Students must complete all course requirements within two years of starting date of first clinical course (MED 114).
• Students are limited to two attempts at successful completion of the medical assistant program. A withdrawal “W”, “WA” or “WF” constitutes an attempt at a MED course and will count as one attempt to complete the program.
• Students must maintain current BLS (Basic Life Support – Provider) and annual tuberculin skin test (TST) to remain in the program.

Transfers or Readmissions

• The student who has been unsuccessful (received a grade of “D”, “F”, “W”, “WA”, or “WF”) or has withdrawn once from the Medical Assisting Diploma program at Central Carolina Technical College must request admission/readmission to the program with the Medical Assisting Program Manager. Students may apply for readmission to the program, based on space availability, and AHS 107 and all Medical Assisting (MED) courses over two years old must be repeated with a “C” or higher.
• The student who has been unsuccessful (received a grade of “D”, “F”, “W”, “WA”, or “WF”), did not complete a pre-or co-requisite course, or did not progress in the Medical Assisting Diploma program at Central Carolina Technical College more than once will be dismissed from the program. However, students may petition the Dean of Nursing and Health Sciences for special consideration if they have extenuating circumstances. The final decision for an exception rests with the Dean of Nursing and Health Sciences.
• The student seeking transfer must meet all admission requirements and upon request submit syllabi, course outlines, and catalog from the former institution to the department for review. Transfer evaluations are considered on an individual basis.
• The student seeking transfer or readmission must follow specific guidelines to ensure theoretical knowledge and clinical competencies are current.

Additional Notes

*BIO 210 and BIO 211 may take the place of BIO 112.

*MAT 101 may take the place of MAT 155.

This program is aligned with the following career cluster: Health Science.

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Program Contact:

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MED 156, Clinical Experience I, has a flexible schedule. Students may be required to attend classes between the hours of 8:00 a.m. and 7:00 p.m., Monday through Thursday and 8:00 a.m. and 4:30 p.m. on Friday.

Following is a list of courses required to complete this program. Since some courses are offered once a year, courses should be taken in the following sequence in order to complete the program in a timely manner: